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Operational and Model Risk

Operational risk comes from failed processes, people and systems; model risk from wrong or misused models. Learn real examples and the key controls.

Advanced3 min readUpdated 3 Oct 2026
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Read firstLiquidity Risk
Lesson 32 of 34

Some of the largest trading losses in history had nothing to do with markets moving the wrong way in ordinary fashion. They came from a software deployment gone wrong, a rogue trader hiding losses, a fat finger order or a model that everyone trusted but nobody truly understood. Operational risk is the risk of loss from failed internal processes, people, systems or external events. Model risk is the risk of loss from models that are wrong, misapplied or misunderstood. Both are harder to measure than market risk, and both can be catastrophic.

Operational risk categories#

CategoryExamples
PeopleErrors, fraud, rogue trading, key person dependence
ProcessesMissing controls, poor reconciliation, settlement failures
SystemsSoftware bugs, outages, cyber attacks, data errors
External eventsPower failures, natural disasters, pandemics, vendor failures

Banking regulation, through the Basel framework, requires banks to hold capital for operational risk.

Famous operational failures#

EventWhat went wrongLesson
Barings Bank, 1995Nick Leeson hid losses of about £827 million in a secret account; the bank collapsedThe Fall of Barings Bank
Société Générale, 2008Jérôme Kerviel built unauthorised positions; unwinding them cost about €4.9 billionLessons From Market Failures
Knight Capital, 2012A faulty deployment sent erroneous orders, losing about $440 million in 45 minutesRisk Controls and Kill Switches
Fat finger errorsMany cases of mistyped order sizes or prices causing large movesAlerts, Error Handling and Reconnection

The common thread is weak controls: separation of duties, reconciliation, limits and monitoring.

Model risk#

SourceExample
Wrong assumptionsAssuming normal returns when tails are fat. See Fat Tails
Estimation errorUnstable correlations or volatilities. See Covariance and Correlation
OverfittingA backtest that captures noise. See Overfitting and Curve Fitting
Implementation errorsBugs in pricing or risk code
MisuseApplying a model outside the conditions it was built for
Stale modelsRelationships that have changed. See Structural Breaks and Regime Changes

Controls for operational risk#

  1. Separation of duties: traders do not control settlement, accounting or risk reporting.
  2. Daily reconciliation of positions and cash with independent sources. See Trade Accounting and Reconciliation.
  3. Pre trade limits and kill switches. See Risk Controls and Kill Switches.
  4. Change management for software, with testing and rollback.
  5. Audit trails of all actions. See Logging, Audit Trails and Incident Response.
  6. Business continuity and disaster recovery plans. See Failover, Backups and Disaster Recovery.
  7. Mandatory leave for staff, which can expose hidden activity.

Controls for model risk#

US banking regulators' guidance known as SR 11 7 (2011) set out widely followed practices:

  • Independent validation of models before use and periodically.
  • Documentation of assumptions, limitations and intended use.
  • Ongoing monitoring comparing model outputs with outcomes, such as VaR backtesting.
  • Model inventory with owners and approval status.
  • Conservative use where uncertainty is high, with overrides documented.

For individual traders#

Individuals face the same risks at small scale: an order typed with an extra zero, a bot with a bug, a spreadsheet error in position sizing, or trusting a backtest too much. Double checking order tickets, using platform limits, testing code and reviewing assumptions are cheap protections. See Pre-Trade Checklist.

Frequently asked questions#

What is operational risk in trading?#

The risk of losses from failed processes, human error or misconduct, system failures or external events, rather than from market moves.

What is model risk?#

The risk of losses from models that contain errors, rest on wrong assumptions or are used outside their intended purpose.

How do firms reduce operational risk?#

Through separation of duties, reconciliation, limits, kill switches, change management, audit trails and continuity planning.

Next, learn about risks to the whole financial system in Systemic Risk.

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Next lessonSystemic RiskSystemic risk is the danger that problems at one firm or market spread through the whole financial system. Learn its channels, past examples and what traders can do.

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